Fan Engagement Suite FAQs

The Hudl Fan Engagement Suite integrates with your organization’s existing Hudl tools to manage fan engagement and streamline game day operations. It includes a customized school profile that offers fans a central hub for accessing livestreams, highlights, ticketing, schedules, rosters, athlete profiles and more.

Find your school or club now.

This all-in-one game day solution encompasses quite a few products and features, all customizable within your personalized profile.

• Digital tickets
• Automatic highlights
• Athlete profiles
• Automated livestreaming
• Advanced streaming production tools
• Scheduling tools (coming fall 2024)

That’s the best part—current Hudl customers won’t be charged anything extra to implement their school's personalized profile, digital tickets, schedule, Hudl TV, rosters and all the other features of the Fan Engagement Suite!

Many of the processes coaches already handle will flow right into your school’s personalized profile, like schedules and rosters. And once the schedules have been uploaded, they power automatic livestreams and ticketed events, all readily accessible to fans on your profile.

Schedule a meeting with a Hudl Tickets expert.

All types of events! Hudl Tickets is designed to suit the needs of your organization. So anything you’re hosting—like game days, weekend tournaments, homecoming and plays—can be streamlined through Hudl Tickets. You can efficiently oversee the administrative processes for all your events from one single, centralized platform.

Hudl usually requires one business day to set up your games and events, and Stripe takes 2–3 business days to process new accounts.

Stripe is our trusted payment processor. They securely manage all credit and debit card payments, ensuring a smooth ticketing experience for all involved. Hudl will support you through the onboarding process to make sure your Stripe account is set up correctly.

Yes, Hudl Tickets has a POS system enabling the acceptance of credit and debit payments at the gate. We’re excited to include this option to improve the ticket purchase experience and help you capture more sales!

After each event, you’ll receive a summary in Stripe detailing the total attendance, including the number of tickets sold and the revenue generated (categorized by ticket type).

No, there’s no set minimum to activate and use Hudl Tickets. Sell as many or as few as you’d like—Hudl Tickets is here as a resource for all event types.

Yes, you have the flexibility to personalize your tickets according to various parameters, including: ticket type, pricing, single-ticket versus season passes, and more.

Fans can go to fan.hudl.com from any device and search for your school. We also have this step-by-step guide you can share with your fans.

Coming fall 2024: Fans will be able to purchase single-game tickets and season tickets within the Hudl Fan mobile app.

After their purchase, fans will receive a confirmation email that includes their tickets. For more information, view our step-by-step guide.

If you’re already using Hudl’s products, you have full access to Hudl Tickets at no additional cost!

Yep, feel free to accept cash at the gate. Hudl Tickets provides an additional option for your fans before and during the event, aiming to improve gate efficiency and simplify tracking processes.

Use our step-by-step guide.

Every Wednesday, your weekly payment will be sent to the bank account you designated during the onboarding process.

Yes, Hudl can refund fans if an event is canceled.

Hudl TV, Hudl's livestreaming service, enables you to broadcast your school's games and events effortlessly. You can use your Hudl Focus camera for automatic streaming, then enhance your broadcast further with our production software. By streaming through Hudl, fans gain access to watch your games and events on your personalized profile from wherever they are. All they need to do to access livestreams is visit fan.hudl.com, or use the Hudl Fan app on mobile and TV-connected devices.

Learn more about the logistics for Hudl TV.

• You can stream completely hands-free, offer a pro-level broadcast, or pick somewhere in between. We have the tools for each option.
• We provide your fans with a dedicated profile on fan.hudl.com that makes it easy for them to find your games alongside your schedule, highlights, rosters and more!
• You’re equipped with several different options to drive revenue if you want to do so. The choice of whether to make money⁠—and how to do so—is entirely yours.

Hudl TV is included free of charge in an athletic department package, club package, or can be purchased as a separate add-on.

You can choose whether to charge for your Hudl streaming content—it can be either pay-per-view or free-to-view. Hudl TV provides various avenues for revenue generation beyond pay-per-view, such as sponsorships using thumbnail images, on-screen graphics through our Production Truck software, and customizable sponsor logo images on your profile, all of which are self-service and allow you to retain 100% of the revenue.

Absolutely. Students have the opportunity to gain resume-building skills that prepare them for the digital future. With our advanced production software, students can add play-by-play and color commentary, incorporate multiple cameras, curate and insert graphics, and help build the school’s brand through athletics.

Hudl has teamed up with Striv Education to get you access to the curriculum and coaching to effectively integrate technology with hands-on learning for students through broadcasting and digital media education. Explore more about Hudl's trusted partners.

You can automatically stream to Hudl using your Focus camera by enabling the Hudl TV option when scheduling events on Hudl.com or via the Hudl Focus app.

For club volleyball, livestreaming is accessible directly within the Hudl app. For any other sport, you can utilize our other streaming app on iOS devices. If you want to stream with a mobile device, simply enable the Hudl TV option when scheduling events.

Highlights are compiled video footage of in-game moments and top plays within the Hudl platform. They’re shareable externally through a direct link or via social media platforms like Facebook and X. Coaches and athletes both have the capability to create highlights. Hudl also automatically generates game recaps for your organization within your personalized profile.

Highlights are a great way to show your fans the latest and greatest athletic moments from your school’s teams and athletes, while also serving as the industry standard for athlete recruitment opportunities.

Highlights are generated using the Hudl highlight creator, which allows athletes, coaches and Hudl itself to create them through game recaps.

Profiles are landing pages that display information such as rosters, schedules, highlights, livestreams, digital tickets and additional features. Hudl profiles are available across various levels, including school, club and team, plus each athlete on Hudl has a profile that includes their vital stats and highlight reels.

The organization profile page serves as the central hub for your school or club, acting as the landing page that your fans will find when searching for your institution on fan.hudl.com or the Hudl Fan app. This platform is customizable to your organization, allowing you to create a personalized fan destination with features like livestreams, digital tickets, schedules, rosters and more.

Athlete profiles feature three main sections: basic info (e.g., photo, bio, contact details), athletic stats (e.g., teams, records, achievements), and academic/recruiting info (e.g., academic achievements, scores). See our tutorials for athletes for more details.